Privacy Policy: Intent and Objective
Dedicated to Safeguarding Your Personal Information
We prioritize the security of your personal information. Learn more about how we protect your privacy and handle your data in accordance with our Privacy Policy.
Compilation and Use of Personal Details
The personal information collected and held about you includes but is not limited to:
- your name, address, email address, age, gender, tax file number, citizenship, contact information;
- payment details, such as your credit card details;
- details of service or product undertaken with us;
- other information provided voluntarily by you, for example in response to surveys or competitions.
Policy detail
How do we collect your personal information?
We collect personal information about you in a number of ways, including:
- directly from you, for example when you:
- Order our service or product;
- provide information to us in person or by phone, email, in an application form;
- submit information through our websites; and
from third parties, such as:
- Organisation's commercial partners;
- other government departments and agencies;
- social media sites such when you contact or otherwise engage with Organisation through these social media sites; and
Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.
How We Execute Data Utilization
We will only use your personal information in the following ways:
- when it is necessary for our legitimate interests:
- to enable us to supply you with the products and services and information that you have requested
- to help us in the development of, and to improve our products and services
- to provide you with information about products or services that may be of interest to you, using the email address which you have provided or via social media
- to invite you to participate in market research activities, such as responding to interview questions or completing online surveys
- to send you marketing communications, and show you marketing communications on other websites (including social media sites where you are a member)
- to ensure that content from our website is presented in the most effective manner for you and your computer
- to automatically collect data about visitors to our site (for example browsing patterns) by using cookies
- to maintain our website and ensure network and information security
- to prevent and detect fraud and other criminal offences
- as long as, in each case, these interests are in line with applicable law and your legal rights and freedoms; or
- where you have agreed to this for specified, explicit and legitimate purposes; or
- where this is necessary for legal obligations which apply to us.
Marketing
We may contact you for marketing purposes relating to our products and services and our website, unless you let us know that you do not want to receive marketing communications. We will only contact you for these marketing purposes by electronic means (email or SMS) where you have agreed to this. Your agreement to the use of your personal information for these purposes is optional and if you decline to provide your agreement, your visit to and use of the website will not be affected.
Marketing opt out: you are entitled to opt out from receipt of marketing communications at any time and free of charge by using the contact details provided in this Privacy Policy or by using the “unsubscribe” option included in any marketing e-mail received from us.
Market research
If contacting you to invite you to participate in market research projects, such as questionnaires or interviews, we will only use your personal data for the purpose of the specific project to which you have consented. That personal data will, once the project has been completed, be removed from our systems (see retention below).
Co-branded Websites
We may share your personal data with internal and external parties for specific reasons such as fulfilling contracts, adhering to legal obligations, or for other legitimate business interests.
All external parties are obligated to handle your data securely and in accordance with legal requirements.
Storage of information
Secure Data Management Practices
We store your personal information on secure servers within protected facilities. Your data may be transferred, stored, or processed by our staff or those of our suppliers, with all necessary precautions taken to ensure its security in line with this Privacy Policy. You consent to these actions when you provide your personal data to us.
Links to External Web Sources
Our site may link to external sites, including those of our partners, advertisers, and affiliates, and we are not responsible for their privacy policies or practices. Before submitting any personal data, we encourage you to review the privacy policies of these linked websites.
Customer Service Email
If you wish to discuss any aspects of this Privacy Policy or have questions, please do not hesitate to contact us.
Cookie Settings
Cookies are small data files sent from our servers to your browser and stored on your device, helping us improve service delivery. You can manage cookies through your browser settings, including deleting existing cookies, which may affect service functionality. More information on cookie use can be found in our Cookies Policy.